Outreach

Outreach

★ Top rated
AI Sales
Quick answer

Outreach is a sales engagement and revenue platform that now sells itself as an AI agent platform for revenue teams: agents that guide reps in meetings, automate follow-ups and pipeline updates, flag deal risks, coach reps and help forecast. It doesn't publish prices. Pricing combines seats with consumption-based AI credits across four packages: Amplify Essentials with 10,000 AI credits, Core with 25,000, Plus with 50,000, the most popular, and Pro with 100,000 plus forecasting and managed services. Each package also sets limits on API calls, custom objects and knowledge storage, so the right package depends on how much AI work and integration your team needs.

✓Best for: Mid-market and enterprise sales organizations that run outbound sequences, deal reviews and forecasts in one platform and want AI agents across the cycle
✗Skip if: You're a small team that needs transparent self-serve pricing, or you only want an email sequencer
Quote only · seats plus AI credits · Amplify packages from 10,000 to 100,000 credits
EdGrowsReviewed by EdGrows·Updated Oct 2, 2026
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Quote only · seats plus AI credits · Amplify packages from 10,000 to 100,000 credits
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Researched

This analysis is based on documentation, public user reports, and vendor materials — not yet on our own hands-on testing. How we rate

Outreach homepage in October 2026 labelled Agentic AI platform for revenue teams, with the headline You didn't hire enough sellers. Now you don't have to., a line saying Outreach AI Agents act as a teammate for every rep, Request a demo and Explore AI Agents buttons, and customer logos including Elsevier, Zoom, Siemens and Snowflake
Outreach homepage, captured Oct 2, 2026.

Outreach publishes almost everything about its product except the price. Its pricing page lists four packages with the AI credits, API limits and features in each. Then it asks you to request a quote for all of them. For a buyer, that makes the useful questions less "how much" than "which package, how many credits, and on what terms."

Four Amplify packages

Outreach's packages page in October 2026, under the heading Choose your package, showing Amplify Plus, marked most popular, with 50,000 AI credits and a Request pricing button, and Amplify Pro with 100,000 AI credits, forecasting and managed services

Captured October 2, 2026. Every package is priced on request.

PackageAI creditsAPI callsCustom objectsBuilt for
Amplify Essentials10,000Not listedNot listedConversation intelligence, coaching, deal insight
Amplify Core25,000250,0005AI agents for pipeline creation and account management
Amplify Plus50,000500,00010, plus 750 MB knowledgeLive meeting guidance, follow-ups, risk flags, coaching
Amplify Pro100,0001,000,00020, plus 1,500 MB knowledgeForecasting and managed services for enterprise teams

The bill is built from two parts. Seats cover the people using the platform, and AI credits cover the work the agents do. A team that leans heavily on AI pays for consumption instead of adding licences. Outreach pitches this as aligning cost with pipeline impact. Your job as a buyer is to check that the package's credit pool matches how the team will really work.

What the agents do

Outreach's homepage now leads with agents rather than sequences: AI that works every deal and account for every rep at once. In practice that means prospecting and pipeline creation, live guidance for reps in meetings, and automatic follow-ups and pipeline updates. The agents also flag deal risks and coach reps from call recordings. Pro adds forecasting with self-service configuration. Underneath remain the tools Outreach was known for, sequencing and engagement, account planning and conversation intelligence, connected to the CRM.

Outreach also publishes outcome figures for its packages. On Plus it claims 81% accuracy in predicting deal outcomes and reps who ramp three times faster. On Pro it promises to halve forecast preparation time. Treat them as the vendor's claims and ask for references in your industry.

Running a pilot that tells you something

A vendor demo shows agents at their best; a pilot shows them on your pipeline. Pick one team, connect the CRM and calendars, and decide in advance what success means. It might be meetings booked per rep, time from first call to proposal, or forecast accuracy at the end of the quarter. For the first few weeks, have a person approve every outbound message the agents draft. Read the coaching notes together with the managers who will rely on them.

Two numbers from the pilot matter most for the contract. The first is credit consumption per rep per week, which tells you which package's pool actually fits. The second is adoption: if reps ignore the agents' suggestions, more credits won't help, and Core or Essentials may be enough.

Questions worth asking in the sales call

Because nothing is priced publicly, the negotiation is where value is won or lost:

  1. What is the per-seat price for each role, and do managers, admins and occasional users need full seats?
  2. How many credits does each agent action use, and can we see a usage report from a pilot?
  3. What happens when the credit pool runs out mid-term: do agents stop, or are overages billed, and at what rate?
  4. Can unused credits roll over, and can we move between packages without renegotiating the whole contract?
  5. Which integrations, API limits and data residency options are included, and which are add-ons?
  6. What does the renewal uplift look like in years two and three?

Outreach or Salesloft

The closest competitor is Salesloft, which merged with Clari in December 2025 and now pairs its cadences and conversation intelligence with Clari's forecasting. Both are enterprise platforms priced by quote, so a pilot on your own data usually decides it. The CRM integration you rely on and the contract terms matter almost as much. Smaller teams that want self-serve pricing and a contact database tend to look at tools such as Apollo or Lemlist instead.

Outreach makes the most sense for revenue teams big enough to use its forecasting and agents across the whole cycle. They also need the discipline to negotiate credit terms as carefully as the seat price.

Frequently Asked Questions about Outreach

Why doesn't Outreach publish prices?

Because every deal combines seats with a pool of AI credits, and the mix depends on team size, package and how much AI work the team runs. Outreach asks buyers to request pricing for all four Amplify packages. Get quotes for both seats and credits in writing.

What are Outreach AI credits?

Consumption units for Outreach's AI agents and features, included in each package: 10,000 on Amplify Essentials, 25,000 on Core, 50,000 on Plus and 100,000 on Pro. Outreach says credit pricing lets teams scale AI across prospecting, deal management and customer engagement without buying more seats; ask how credits are consumed per action and what happens when the pool runs out.

Which Outreach package do most teams buy?

Outreach marks Amplify Plus as the most popular: it includes sequencing and engagement, account planning, conversation intelligence and coaching, deal and pipeline management, advanced agents, 50,000 AI credits and 500,000 API calls. Pro adds forecasting, self-service forecast configuration and managed services for larger revenue organizations.

Is Outreach better than Salesloft?

They overlap heavily in sequencing, conversation intelligence and deal management. Outreach sells one platform with forecasting in its top package and AI credits in every package; Salesloft, merged with Clari in December 2025, pairs its engagement tools with Clari's forecasting. Run both on a pilot with your own data before choosing.

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